Branch of the Future

Would you like the option of putting a branch office anywhere? Now you can, with TellerConnect® by AdQue®, the latest offering from Data Concepts, Inc. This "branch of the future" is no longer just a concept... It is available now!

Just Imagine

• Imagine providing "face-to-face" teller services over long distances!
• Imagine putting a branch office anywhere - a mall, an airport, a retirement community.
• Imagine your advertising message delivered to a captive audience during transactions!

Meet your Customers' Wants and Needs

Research shows that people prefer to conduct financial business face to face with a teller. Now you can offer that feature anywhere by using TellerConnect®, the latest addition to the AdQue® suite of products.

The Latest Technology

TellerConnect® uses the latest technologies in audio/video teleconferencing to bring your teller and the customer together, though they are miles apart. Communicate with state-of-the-art video cameras and microphones at each end of the transaction. Receive cash or check deposits, open accounts, dispense cash, scan identification cards... virtually anything that your teller can do in a branch office can be done at a TellerConnect® kiosk. You can also print receipts, applications, session reports and much more.

Targeted Advertising

During the transaction time, your advertising message is displayed on the screen using the AdQue® merchandising technologies that have a proven track record in hundreds of branch and main offices. Market your loans, advertise your special accounts for kids and students, publish your current rates. You can change your message within minutes through the AdQue® updating features.

 

Self-Service Coin     

The overall goal is for the system to provide a valuable service to account holders with minimal intervention by an employee while encouraging account holders to deposit coins rather than standing in line to receive cash. This will not only speed the account holder’s transaction, but completely eliminate the need for a manual teller transaction.

Targeted Advertising

While the system is not being used to count and sort coins, messages will be displayed providing cross-selling opportunities to the account holder. Typical message topics can include:

• Coin deposit

• Multi-lingual support

• Benefits of being an account holder

• Investments, loans, etc.

During the counting and sorting process, messages that are targeted to the specific user or user classification can be displayed based on the current marketing campaign or information returned from the teller platform system. Most of the standard AdQue® features will be available for the messaging system.

Self Service Informational Kiosk